Quick answers to common questions. If you don't see what you need, send us an email.
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Crew can reply IN or OUT to the dispatch text, or scan their personal QR code and tap the clock buttons on their phone. Both methods record their location.
From the admin Timesheets page, click the pencil icon next to the employee and add or edit a manual entry. The app will ask for a reason so it is logged for audit.
Yes. On the crew clock page, tap Switch Job, then Start Travel to the new job. When they arrive, tap End Travel to start working the new job.
Check that the employee is Active (not Inactive) on the Crew page, that the phone number is correct, and that the SMS quota on your plan has not been reached. If the problem continues, contact support.
Every Monday morning the app automatically sends a different safety topic to your crew. They reply READ to confirm they received it. The report is available in the JSA section of the app.